MEET THE STAFF
Meet your guys for auto repair in Rio Rancho – American Tire and Service! Meet the team that delivers on being one of the best auto repair shops in Rio Rancho, NM.
Doug and Jerri Wilson are the owners of American Tire. They have 4 children and 5 grandchildren. Doug has been in the autocare business for 40 years starting with Firestone, having worked in California and Nevada before coming to New Mexico. He has been a salesman, a supervisor, a general manager, and an owner. There is no aspect of autocare that Doug has not taken care of or experienced for himself. It is this wealth of experience that he brings to his business and most importantly to his customers. Doug enjoys golfing, traveling, and spending time with his grandchildren. He loves to talk with his customers and hear their stories and tell a few himself!
Jerri has worked in the customer service business all her life. She has added a personal touch to American Tire with her warm smile and greeting that their regular customers have come to know well. You will see her making coffee and putting out refreshments or providing rides home and back for their customers while their cars are being serviced. She enjoys spending time with her family and grandchildren and traveling. Please come by and say hi to her. She loves getting to know her customers personally.
Doug and Jerri Wilson
Jim Cain is a family man with 3 kids and has worked with Jerri and Doug at numerous facilities and across several states. Jim has been a mechanic for 25 years and is a master tech and a engine diagnostic specialist. Jim has had 2 sons that have worked at American Tire and enjoys stock car racing and spending time with his family. Jim loves to help people get to know their cars better and get them on their way safely.
Bill Lyford is a family man who has worked for Doug for more than 12 years. He is a master technician and has worked on cars most of his life. Bill has served in the military and has been a valuable asset to the mechanic team at American Tire. They are proud of his service to our country and his contributions to the America Tire team.
Shawn is one of the newest members of our team. He brings a unique skill set that can help you with your service and repair needs.
Roger DuChaussee and Rocky Gordon are your sales team at American Tire and Service. Roger and Rocky have each worked in the autocare industry for more than 25 years, so both of them are very well equipped to help our customers with anything they may need to ensure a positive experience and are available to answer all your questions.